Java Club – Terms of Participation

This English version is provided for your convenience. In case of any discrepancy, the German version shall prevail.

1. Provider and scope

“Java Club” is the loyalty programme of Java Markt, Inh. Robert Hampusch, Illertissen, Germany (for address and contact details see the legal notice). These terms govern participation in the Java Club and the collection and redemption of loyalty points (“Poin”). Our terms of service apply in addition.

2. Participation

Any person of full legal age with a customer account at javamarkt.com may participate. Participation is free of charge and begins automatically when the customer account is created. Only one participant account is permitted per person. Participation is reserved for consumers; there is no entitlement to participate.

Orders placed without a customer account (as a guest) are recorded using the email address provided with the order. The Poin calculated for them are held and become visible and redeemable as soon as a customer account is created with this email address. Anyone who does not wish this may object to the recording at any time at info@javamarkt.com; any Poin held will then be deleted.

3. Collecting Poin

For orders, participants receive 1 Poin per €1 of the value of goods paid (incl. VAT); the value of goods is rounded up to full Poin. Shipping costs, redeemed discounts, gift cards and reward codes are not taken into account. In addition, there are one-off bonuses of 100 Poin for creating the customer account, 100 Poin on the participant’s birthday (if a date of birth has been stored), 50 Poin for signing up to the newsletter and 50 Poin for following our Instagram account @java_markt (each once per participant account).

Poin are credited as soon as the order has been paid in full. In the event of withdrawal, cancellation or refund, the Poin credited for the order concerned are deducted again; any resulting negative balance is offset against future credits.

4. Redeeming Poin

Collected Poin can be exchanged for a discount code in the Java Club window in the shop; a customer account is required for this. The currently available redemption levels and their value are shown there (100 Poin correspond to a €3 discount; redemption in steps of 50 from 50 Poin = €1.50 up to 500 Poin = €15). The discount code can be redeemed for one order at javamarkt.com and applies to the value of goods, not to shipping costs. Only one discount code can be used per order; combination with other discount codes or promotions is excluded. Poin or discount codes cannot be paid out in cash or transferred to other persons.

5. Validity and expiry

Poin are linked to the customer account or email address. If the customer account is deleted or the recording is objected to, the Poin collected on it expire. A discount code, once generated, cannot be exchanged back into Poin.

6. Changes to and termination of the programme

We may change the programme, the collection and redemption rules and these terms with effect for the future, or terminate the programme, insofar as this is reasonable for participants. Changes are announced on this page; in the case of material changes, we will additionally inform registered participants by email with a notice period of at least four weeks. Poin already collected can be redeemed under the previous conditions within this period.

7. Misuse

In the event of misuse (e.g. multiple accounts, manipulated orders, passing on discount codes for payment), we may revoke Poin and exclude the participant from the programme.

8. Data protection

We use the Growave app to operate the Java Club. Account data, email address, order values and point balances are processed in order to calculate Poin and provide rewards. You can find details in our privacy policy.